1. Who We Are
EOFE Business Champions Ltd ("we", "us", "our") is the data controller for personal data processed through this website. We are registered in England and Wales. Our registered address is 20 Farringdon Street, London, EC4A 4AB. Our company registration number and ICO registration number are available on request at [email protected].
2. Data We Collect
We collect personal data in the following circumstances:
Newsletter subscriptions: When you subscribe to our newsletter, we collect your email address and, if you choose to provide it, your first name. This data is processed on the legal basis of your explicit consent.
Contact form submissions: When you submit a contact form, we collect your name, email address, company name (if provided), and the content of your message. This is processed on the basis of legitimate interest (responding to your enquiry).
Website analytics: We use privacy-respecting analytics software to understand how our website is used. This may involve processing anonymised or pseudonymised data about page visits, referral sources, and general geographic region. Where analytics involve any personal data, the legal basis is legitimate interest (improving our service). See our Cookie Policy for details.
Resource downloads: Some downloadable resources require you to provide an email address. This is collected on the basis of consent and is used only to deliver the requested resource and, with your explicit opt-in, to send related editorial content.
3. How We Use Your Data
We use personal data only for the purposes described at the point of collection. Specifically:
Your email address is used to send the newsletter content you subscribed to, and to send transactional messages (such as download links or contact form acknowledgements). We do not use email addresses for advertising or profiling without separate explicit consent.
Contact form data is used only to respond to your enquiry. We retain this data for up to 24 months for the purpose of maintaining a record of correspondence, after which it is deleted unless there is an ongoing relationship.
4. Who We Share Data With
We share personal data only with the following categories of third party, and only to the extent necessary:
Email service provider: We use a third-party email service provider to manage and send newsletters. This provider acts as a data processor under our instruction and is bound by a data processing agreement. The provider is based in the European Economic Area or a country with an adequacy decision.
Analytics provider: Our website analytics provider processes anonymised usage data. No personally identifiable data is shared with this provider.
Legal obligations: We may disclose personal data if required by law, court order, or to protect the rights and safety of EOFE Business Champions Ltd or others.
We do not sell personal data. We do not share personal data with advertising platforms for targeting purposes. We do not share personal data with third-party commercial partners.
5. Data Retention
Newsletter subscriber data is retained for the duration of your subscription. If you unsubscribe, your email address is removed from active distribution within 10 working days and deleted from our systems within 30 days, unless we are required by law to retain it.
Contact enquiry data is retained for 24 months. Resource download data is retained for 12 months unless you have also subscribed to our newsletter.
6. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data where there is no compelling reason for its continued processing.
Right to restrict processing: You can ask us to restrict processing of your data in certain circumstances.
Right to data portability: Where processing is based on consent or contract, you can ask us to provide your data in a structured, machine-readable format.
Right to object: You can object to processing based on legitimate interest at any time.
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, contact [email protected]. We will respond within 30 days. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
We use industry-standard security measures to protect personal data, including TLS encryption for data in transit and access controls for data at rest. Access to personal data is restricted to staff who require it for their role. We conduct periodic reviews of our data security practices.
No data transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee the security of data transmitted to our website.
8. Cookies
We use cookies and similar tracking technologies on this website. For full details, including how to manage your preferences, please see our Cookie Policy.
9. Third-Party Links
Our website contains links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal data.
10. Children's Data
Our website is intended for adults (18+) engaged in business activity. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified to newsletter subscribers and announced on this page with an updated "last modified" date. We recommend checking this page periodically.
12. Contact
For any questions about this policy or our data practices, contact our Privacy Lead at [email protected] or write to: Privacy Lead, EOFE Business Champions Ltd, 20 Farringdon Street, London, EC4A 4AB.